Privacy Policy

At Plinto, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

When you visit or purchase from our website, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information

  • Information you provide when contacting us

  • Device, browser, and website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm and update you about your orders

  • Process payments and refunds

  • Provide customer support

  • Handle returns, replacements, and refund requests

  • Improve our website, products, and services

  • Prevent fraud, misuse, and unauthorized activity

  • Send important service-related communications

  • Send promotional or marketing communications where permitted and where applicable

3. Payment Information

Payments may be processed through secure third-party payment providers. Plinto does not need to directly store your complete debit card, credit card, or other sensitive payment credentials.

Payment information may be handled by the relevant payment service provider according to its own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand website usage, and improve your shopping experience.

Cookies may also be used by third-party services such as analytics, advertising, or payment providers.

You can manage or disable cookies through your browser settings, although some website features may not function properly as a result.

5. Sharing of Information

We do not sell your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processors

  • Shipping and delivery partners

  • Technology and website service providers

  • Analytics and advertising service providers

  • Customer support or order-processing services

These parties receive only the information reasonably necessary to provide their services or perform their functions.

We may also disclose information when required by law, legal process, government authority, or to protect our rights, customers, or website.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business and legal records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

8. Third-Party Services

Our website may use third-party services for payments, shipping, analytics, advertising, customer support, and other business functions.

These third parties may process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of relevant third-party services when applicable.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that the information can be reviewed and, where appropriate, removed.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

You may also choose not to receive promotional communications by using the unsubscribe option provided in marketing messages.

Some information may need to be retained where required for legal, security, or legitimate business purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.

Any updated version will be posted on this page with the revised effective date.

12. Contact

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please use the contact information provided on our website.

Plinto

Email: support.plinto@gmail.com

 

 

 

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